Jabra | Technically Speaking EP08 - Jabra Brings the Heat to Contact Centers with EngageAI
Posted on Thursday, June 6, 2024
On episode 8 of 'Technically Speaking', Vern Fernandez demonstrates why Jabra sits at the top of the Contact Center game, going beyond the industry-leading line-up of CC headset options, and diving deep on the power of advanced AI in the EngageAI software tool, showcasing powerful sentiment-based analysis and actions. This demo is not just effective, but kind of funny, too.