Acoustic network supervisor software runs as Windows service which monitors the LogiSon sound masking system to ensure that the system is 100 percent operational 24/7. The administrator can configure it to monitor only the network control panel(s) or all of the system’s components. If an issue occurs, the software sends an email so that it can be quickly addressed. Because it monitors externally from the LogiSon sound masking system hardware, hardware failure will not impact its ability to send these alerts. The administrator defines the intervals at which the system should be checked, from as often as every two minutes up to as long as twenty-four hours. The administrator also defines to whom notification should be sent if an event occurs. The administrator can add unique name to the email, providing means of identifying individual locations if it is sent to remote recipient or one who is monitoring several facilities or floors for various tenants. They can also add vendor information to inform the recipient who to contact. The software can be configured not to send emails in the event of client network outages and can send start-up message when monitoring resumes. Alive notifications can be enabled to inform recipients that the application is running.